Full menu

Business Ethics

Business Principles

Samsung's Management Philosophy is to "devote our human resources and technology to create superior products and services, thereby contributing to a better global society." Samsung's code of conduct is the foundation to create a fair, clean and transparent corporate culture.

  • Samsung aims to be a 'world-leading company', devoting our human resources and technology to create best products and services, thereby contributing to a better human society.
  • To meet this goal, all of our Samsung employees share and pursue Samsung Values of 「People, Excellence, Change, Integrity, Co-prosperity」.
  • Furthermore, we establish and hereby declare to practice 「The Samsung Business Principles」 in a proactive manner in order to comply with laws and ethical practices as well as to express our concrete commitment to our role and social responsibility as a corporate citizen.
Laws and ethics

We comply with laws and ethical standards

  • 1-1We respect dignity and diversity of individuals.
    • ·The Company will respect the human rights of all employees.
    • ·The Company will never allow forced labor, exploitation of wages and child slavery in any circumstances.
    • ·The Company will not discriminate against stakeholders including customers and employees on the basis of national origin, race, gender, religion or any other characteristics protected by law.
  • 1-2We compete in accordance with laws and business ethics.
    • ·The Company will accurately record and manage all transactions made so that all stakeholders can clearly understand our business activities.
    • ·The Company will not obtain gain illegally against business ethics.
    • ·The Company will not permit the giving or acceptance of money, goods, entertainment or any economic benefits in doing business.
  • 1-3We maintain transparency of accounts with accurate recording of transactions.
    • ·The Company will accurately record and manage all transactions made so that all stakeholders can clearly understand our business activities.
    • ·The Company will comply with national and international accounting laws and regulations and internationally accepted accounting standards.
    • ·The Company will disclose major business issues and corporate information such as change of financial status with due diligence in accordance with law.
  • 1-4We do not get involved in politics and maintain neutrality.
    • ·The Company will respect individual political rights and political opinions and at the same time not allow employees to perform any political activity within the organization..
    • ·The Company's resources, including financial resources, manpower and facilities, shall not be used for political goals.
    • ·The Company will refrain from illegal donations and any other giving of money for political reasons.
Clean organizational culture

We maintain a clean organizational culture

  • 2-1We make a strict distinction between public and private affairs in our duties.
    • ·When corporate interest comes into conflict with personal interest, the Company's legitimate interest shall come first.
    • ·The Company shall not permit any illicit activity for the pursuit of personal gain, using one's position for private gain such as the embezzlement or misuse of corporate assets.
    • ·Employees shall not conduct a transaction with marketable securities such as stock trading using the information acquired during the service of duties.
  • 2-2We protect and respect intellectual properties of the Company and others.
    • ·Employees shall not leak corporate intellectual properties and confidential information without prior consent or approval to the outside.
    • ·The Company will respect and not use, copy, distribute, or infringe on the intellectual properties of others in any other ways.
  • 2-3We create a sound organizational atmosphere.
    • ·The Company has zero tolerance for any type of behavior that may hamper the relations between co-workers like sexual harassment, financial transactions and physical assaults.
    • ·Employees shall not form any party or private gathering that may cause a sense of disharmony within the organization.
    • ·The Company will endeavor to maintain and develop a mutually cooperative relationship between management and employees based on mutual trust and clear and effective communication.
Respect for stakeholders

We respect customers, shareholders and employees

  • 3-1We put priority on customer satisfaction in management activities.
    • ·The Company will endeavor to offer the products and services which meet the expectations and requirements of customers in a timely fashion.
    • ·The Company will adopt a kind and whole-hearted manner in engaging with customers and willingly embrace their suggestions and complaints.
    • ·The Company shall respect and protect the customers' reputation and personal information.
  • 3-2We pursue management focused on shareholder value.
    • ·The Company will pursue increases in investment returns in the long-term for shareholders through reasonable investment and improvement of management efficiency.
    • ·The Company will endeavor to make profits stably and advance its market value by conducting sound management activities.
    • ·The Company will respect shareholders' rights and legitimate requests and opinions.
  • 3-3We endeavor to improve our employees' quality of life.
    • ·The Company will offer equal opportunities to all employees and treat them justly based on their ability and achievement.
    • ·The Company will encourage and strongly support employees' continuous learning and capacity-building required to perform their roles and responsibilities.
    • ·The Company will provide a working environment in which personal initiative and creativity are encouraged.
Environment, health and safety

We care for the environment, health and safety

  • 4-1We pursue environment-friendly management.
    • ·The Company will observe international environmental standards, national, state and local laws and regulations and internal rules and policies relating to environmental protection.
    • ·The Company will make its utmost effort to protect the environment throughout its whole business activities spanning from development, production and to sales.
    • ·The Company will take the lead in efficient use of resources including waste recycling.
  • 4-2We value the health and safety of human beings.
    • ·The Company will observe international safety standards, national, state and local laws and regulations and internal rules and policies relating to safety.
    • ·The Company will endeavor to prevent safety accidents by conforming to safety rules and providing a clean working environment.
    • ·The Company will make efforts not to provide any product or service which may do harm to the health and safety of human beings.
Social responsibility

We are a socially responsible corporate citizen

  • 5-1We sincerely execute our basic responsibilities as a corporate citizen.
    • ·Employees are encouraged to endeavor to build trust within the local community by fulfilling their duties and responsibilities.
    • ·The Company will endeavor to create stable employment and to faithfully fulfill its tax obligation.
  • 5-2We respect the social and cultural values of local communities and practice co-existence.
    • ·The Company will respect the laws, culture, values and beliefs of the local communities where it operates and shall contribute to the improvement of the quality of life of local residents.
    • ·The Company will contribute to a sound social development through public-interest activities such as academic advancement, art, culture and sports.
    • ·The Company will actively participate in social services such as volunteer activities and disaster relief.
  • 5-3We build up relationships of co-existence and co-prosperity with business partners.
    • ·The Company will build a reciprocal relationship with its business partners on the foundation of mutual trust and recognize them as strategic partners.
    • ·The Company will help our business partners grow their competitiveness and seek developing ourselves with them together by providing legitimate support.